Question 1

What is SMS Aware?

Accepted Answer

SMS Aware is our SMS route managed service. We will provide optimum routing for any SMS with 100% proof of delivery.

Question 2

Can you use our API for free?

Accepted Answer

Creating a new account is free and no payment method is required to integrate and validate your API connection.   In order to deliver messages you are required setup a payment method on your account and upload credit.

Question 3

What is a project and how do I create one?

Accepted Answer

Projects are templates that are configured with set parameters for different messaging routes; premium or marketing.  Choose which best suits your needs.   To setup a new project click on ‘+’ next to your account settings.    Fill out the required project information. That will become your active project.   You can edit the project under the project management menu.

Question 4

How do I generate API keys for my project?

Accepted Answer

Navigate to your active project using the project management menu. There you can generate and activate your API key.

Question 5

How do I purchase a new number?

Accepted Answer

To purchase a number go to your account settings menu and select ‘Phone numbers’.   Select a new number under ‘Buy number’.  You will need to assign an address and create a payment type in order to purchase a number.

Question 6

Where can I go for more assistance?

Accepted Answer

Email us at support@augnet.co.uk and one our representatives will be in touch.

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